Cookie policy
In short: we set no advertising or marketing cookies and load no scripts or fonts from other servers. Without any action from you, the only thing stored on your device is your choice from the consent window; the other entries appear only when you use the chat.
What we store on your device
One first-party cookie that remembers your choice from the consent window (table below). It is necessary so that the window does not return on every visit, which is why it needs no consent.
Statistics
The server counts page views in aggregate. We do not store your IP address or a full description of your browser, and there is no cookie or identifier that would link your visits from different days. If your browser sends Do Not Track or Global Privacy Control, or you refuse statistics in the consent window, we do not count the page view either.
We switch on the measurement of page speed in your browser only with your consent. The result reaches us without an identifier.
How to change or withdraw your choice
Click “Cookie settings” in the footer of any page. Withdrawing consent is as easy as giving it. You can also delete the cookie in your browser settings; we will then ask again.
The application after sign-in
After sign-in the application uses necessary session and security cookies. It has no advertising cookies.
Chat, form and visit details
If you write to us in the chat or send the form, we store your message together with your IP address (encrypted) and approximate location, to tell conversations apart and to protect the form from abuse. We say so next to the message field. Conversations are kept for 90 days, requests for 180 days; only the administrator sees them.
With your consent in the “Visit details” category we also store the visit itself: IP address (encrypted), approximate location, landing page and source of the visit, for 30 days. Without that consent we do not store the IP address of visitors who do not write to us.
The text of your message goes to Telegram, the messenger the site administrator uses, together with the IP address and approximate location in the notification for the administrator. Contact details from the form are not sent there.
Cookies on this site
| Name | Purpose | Lifetime | Type |
|---|---|---|---|
zk_consent | Remembers your choice from the consent window. | 6 months | Necessary, first-party |
zk_chat | Remembers your chat conversation. Set only after you send the first message, not readable by page scripts. | 30 days | Necessary (a service you ask for), first-party |
zk_chat_ui | Remembers in this tab whether the chat window was closed or open. The value is a single character. | Until the tab is closed | Necessary, tab storage |
Data controller
CREEDO GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ; RYNEK 60, 50-116 WROCŁAW; NIP 5272710557; KRS 0000502737; REGON 147138701